Booking Terms, Payment & Cancellation Policies
Booking Confirmation:
To confirm a booking and reserve a spot a minimum of 30% Deposit is needed and the balance 1 month prior to your stay.
Payment:
Prebooked Spots are paid via a secure online Credit Card Link.
Cancellation Terms:
– 2 month or more prior to the date: Free Cancellation
– 1 – 2 month: 80% refund
– 1 week prior to planned arrival date: 60% refund
– Less than 1 week prior to arrival date: non-refundable
In case you have to cancel last minute due to illness we can provide a receipt for your travel / health insurance.
Refunds:
Refunds will be done using the same method as your payment method.
For Card Refunds: The refundable amount minus a 5% transaction charge will be refunded.
For Bank Transfer Refunds: A SWIFT Transfer Fee of $70 is deducted from the refundable amount.
